UPDATED: 03/03/2024

At CanTalk Cancer Counselling, I am committed to protecting the privacy and confidentiality of my clients. This Privacy Policy outlines how I collect, use, and safeguard your personal information. By accessing my website and using my services, you agree to the terms outlined in this policy.

1. Information I Collect

I collect personal information when you voluntarily provide it to me, such as when you fill out contact forms or engage in counselling services. The information may include but is not limited to, your name, email address, phone number, and details about your counselling needs.

2. How I Use Your Information

• Communication: I use your contact information to respond to your inquiries, provide counselling services, and communicate important updates. 

• Counseling Services: The information you share during counselling sessions is kept confidential and is used solely to provide effective and personalized counselling.

3. Confidentiality

Your privacy is of utmost importance to me. All information shared during counselling sessions is strictly confidential, with exceptions as required by law or when there is a risk of harm to yourself or others. I adhere to ethical and legal standards to protect your confidentiality.

4. Security Measures

I employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while I strive to use commercially acceptable means to protect your personal information, I cannot guarantee its absolute security.

5. Third-Party Services

I may use third-party services such as analytics tools to improve my website and services. These third parties may have access to your personal information to provide these services but are obligated not to disclose or use it for any other purpose.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise any of these rights, please get in touch with me using the information provided below.

7.  Changes to the Privacy Policy

I may update my Privacy Policy from time to time. Any changes will be posted on this page with the effective date. I encourage you to review this page periodically for the latest information.

8. Get in touch

If you have any questions or concerns about my Privacy Policy, please get in touch with me at sue.corkill@cancercounselling.org